Shipping Policy – 3D Layer Legends

Our disclaimer

At 3D Layer Legends, we want your order to arrive in perfect condition and within a reasonable timeframe. Due to the nature of our products, processing and shipping times may vary depending on whether your item is made to order or already in stock.

Processing Times

3D Printed & Custom Items
All 3D printed models and custom orders are made to order. This means we require time to design, print, and prepare your item before shipping.
Processing time: 5–7 business days before dispatch.
In-Stock Items
Licensed toys, collectables, and ready-made stock are processed more quickly.
Processing time: 3–5 business days before dispatch.

Shipping Methods & Delivery Estimates

UK Orders – Sent via Royal Mail or other reliable couriers. Typical delivery time is 2–3 business days after dispatch.
International Orders – Delivery times vary depending on location and postal service. Please allow 7–14 business days after dispatch.
Shipping times may be longer during busy seasons (e.g., Christmas) or due to unforeseen postal delays.

Shipping Methods & Delivery Estimates

Shipping costs are calculated at checkout based on your location, chosen shipping method, and order weight/size.

Order Tracking

Where possible, tracking information will be provided via email once your order has been dispatched.

Customs & Import Taxes (International Orders)

Buyers are responsible for any customs duties, import taxes, or fees that may apply in their country. We are not responsible for delays due to customs.

Delays & Exceptions

We always aim to meet our stated timeframes, but in rare cases, delays may occur due to:

Supplier shortages.
High seasonal demand.
Courier delays outside our control.

If there is a delay, we will contact you via email to keep you updated.

Contact Us About Shipping

If you have questions about shipping times or need a time-sensitive delivery, please contact us before placing your order: